Collaboration

I work with companies, teams, and individuals.

I primarily work with sales teams, managers, and individuals who are looking for real, lasting change—not just a day of inspiration. My clients come from retail, B2B sales, and corporate environments. What they all have in common? They have decided to take ownership of their own performance.

Results we've achieved with our clients:

  • 25% increase in conversion within 2–4 months, depending on location, achieved through changes in the sales process.
    A clearly measurable business result.
    10–20% increase in average order value within 4–6 months, depending on location, driven by an improved sales methodology.
    A clearly measurable business result.
    20% time savings for managers resulting from a 30–50% reduction in internal conflicts, achieved through communication typology, feedback training, and personal accountability,
    and negotiation skills.
    Measurable through:
    Manager time
    — Asana, HR reports, ad-hoc meetings (calendar logs), time tracking for task clarification.
    Internal conflicts — communication speed, mediation requests, internal pulse surveys, Officevibe.

  • 15–30% increase in satisfaction and engagement through regular training, individual support, and clear performance standards.
    Measured through eNPS, HR pulse surveys, and anonymous surveys.
    20% reduction in turnover and recruitment costs through an improved onboarding process (more confident employees with better results who feel satisfied in their new roles).
    Measured through HR pulse surveys, eNPS, number of departures, and average employee tenure.
25% zvýšení konverze do 2-4 měsíců podle lokality, díky změně prodejního procesu.
Jednoduše měřitelný obchodní výsledek.
10-20% zvýšení průměrné ceny prodeje do 4-6 měsíců podle lokality díky změně prodejní metody.
Jasně měřitelný obchodní výsledek.
20% úspora času manažerů, díky 30-50% snížení interních konfliktů na základě typologie komunikace, tréninku zpětné vazby, osobní angažovanosti
nebo vyjednávání.
Měřitelnost:
Čas manažerů
- Asana, Jira, HR report, ad-hoc meetingy (logy v kalendářích), time-tracking na vyjašňování úkolů.
Interní konflikty - rychlost komunikace, požadavky na mediaci, interní pulse survey, Officevibe.

15 - 30% zvýšení spokojenosti a engagementu díky pravidelnému vzdělávání, individuální podpoře
a jasným standardům.
Měřitelné přes HR pulse survey, eNPS, počet odchodů, průměrná délka setrvání zaměstnance
20% snížení fluktuace a nákladů na nábor díky změně onboarding procesu (sebejistí zaměstnanci s lepšími výsledky, kteří se cítí spokojení v novém zaměstnání).
Měřitelné přes HR pulse survey, eNPS, počet odchodů, průměrná délka setrvání zaměstnance, exit interview

People who've experienced It

Lucka
Retail Sales Associate
Marko is a calm and composed trainer, but when needed, he knows how to be firm and assertive. He shares a wealth of personal experience, with stories that are both insightful and often entertaining. He's patient and understanding when someone struggles to answer a question or explain their thoughts. He listened with genuine interest to our experiences from the sales floor. After the workshop, he was happy to offer individual consultations as well. A huge thank you for his approach to both us and the entire training. We gained a great deal from it, and I'm already looking forward to working with him again. I'll definitely be attending the next session.
Petr
Sales Representative
What impacted me the most throughout the collaboration was the practical work with energy and mindset. The workshop confirmed that sales skills begin with the right inner mindset and the ability to be fully present for the customer and approach every interaction with the right attitude.
Vladimíra
Sales Specialist
Marko, as a trainer and mentor, is always willing to help. He answers every question with great care and openness. He simply radiates incredible positive energy, which I believe is the foundation of everything. He is truly outstanding in his field. A true professional.
Marta
Retail Sales Associate
My experience comes from training focused on sales, communication, and professional mindset. Marko is a trainer with real hands-on experience from stores, customer interactions, and various sales situations, which makes his approach extremely valuable. He combines a highly professional and human approach. He adapted to each of us individually and answered every question I had.
Alžběta
Store Manager
During a multi-day retreat with a large group of participants, I had the opportunity to see that Marko is a true professional. He is always helpful, empathetic, willing to support others, and full of energy. Despite the size of the group, he made sure everyone had space to contribute. Every participant received answers to their questions. Marko is approachable and responsive. Even in unexpected situations, he provided relevant and constructive guidance.

The topics covered included sales, communication, team support in stores, and handling challenging situations. The working materials and resources provided were practical, useful, and highly valuable.
Marie,
Store Manager
What I appreciated most about Marko's approach was his energy and genuine enthusiasm. He kept everyone engaged for more than four hours, stayed focused on the topics that mattered, and his positive attitude was both motivating and contagious.
Tomáš
Sales Team Manager and Sales Representative
The greatest value I’ve gained from our collaboration is the inspiration in handling different situations, understanding client personalities, and learning how to identify customer needs. It has helped me navigate challenging situations with customers, colleagues, and managers more effectively. In practice, we are all more satisfied, and I feel calmer while achieving better results.
Petr
Sales and Consulting Specialist
What I appreciate most about the workshops is the practical part combined with theory and supported by additional materials and tools. It is extremely valuable. I’m leaving with a renewed perspective on sales and consulting, along with a stronger desire to help customers.
Jana
Sales Group Manager
As a trainer and business partner, Marko is responsible, engaged, and entertaining. His approach as a trainer is highly professional while remaining friendly and approachable. He communicates openly and directly. I especially appreciate his great patience when working with groups. The greatest value is Marko himself as a business partner, trainer, and the energy he brings.
Michaela
Sales Associate, Manager, Trainer
I participated in a multi-day program, follow-up training, and individual 1:1 sessions. Marko is a true professional and someone who is exactly where he belongs. He has excellent presentation skills while maintaining a friendly approach that encourages and motivates people. His training sessions are simply outstanding.

I appreciate the combination of spoken explanations, presentations, practical exercises, and real-life examples from his experience. As a trainer, Marko has a great sense for the individual needs of each participant. I also really enjoyed our one-on-one sessions he communicates clearly, practically, and created an environment where I felt comfortable and supported.
Michal
Sales Development Manager
Marko is excellent! The only thing I would suggest is allowing more time for breaks during the collaboration.

The results you’ve seen did not happen by chance. They came from the decision to take the first step.

Every one of my clients came with a specific challenge and left with a plan that worked. If you know there is room for improvement but you’re not sure where to start, that’s exactly where I come in.

Get in touch. The first consultation is completely without obligation — just an honest conversation about what you need.
Let’s schedule a personal consultation.
I help companies, teams, and individuals with overall development, communication, and people & culture topics. This enables them to achieve real results, leading to more satisfied people, healthier teams, and more successful companies.
© 2026 Marko Lopatić. All rights reserved.